Event WiFi questions and answers

For a public event of 100 people with about one device each, plan roughly 100 × 0.5 Mbps = 50 Mbps of download at the busiest moment. If those 100 are working delegates with laptops and phones, plan 150–200 devices, or 75–100 Mbps. Then add upload separately: 10–20 Mbps per live stream and about 1.5 Mbps per video call. More: How much internet an event needs →

100 Mbps of download covers about 200 active devices browsing at roughly 0.5 Mbps each, if nothing else is running. Whether it's enough depends on the upload figure and the busiest moment. One live stream needs 10–20 Mbps of steady upload on its own, and many plans offer only a fraction of their download as upload, so check both numbers. More: How much internet an event needs →

For 100 public attendees with about one device each, plan two access points on capacity (100 ÷ 50). For 100 working people with laptops and phones, plan 150–200 devices and four access points (200 ÷ 50). Then check coverage by dividing the floor area by about 900 m², and use whichever count is higher. More: How many access points you need →

As a starting point, plan about 50 devices per access point, a figure consistent with published high-density WiFi design guidance. An access point can technically connect more, but each extra device gets a smaller share of airtime, so performance drops in crowded spaces. Treat 50 as a planning number and confirm it on site. More: How many access points you need →

Book event WiFi as soon as the venue and date are confirmed, at the same time as venue and permit planning. If the venue's internet is adequate, the network can come together in the weeks before the event. If a new internet service is needed, allow several weeks, because activation ranges from a couple of business days to several weeks depending on the address. More: When to book event WiFi →

A new internet connection for an event can take from a couple of business days to several weeks to activate, depending on the address and the equipment already there. Addresses with an existing connection point tend to be quicker; those needing work take longer. Check what the address supports in the first week of planning, and keep a 4G/5G fallback in mind. More: When to book event WiFi →

Ask for download and upload speeds in Mbps, whether the connection is shared with other rooms or tenants, how many devices the WiFi supports in your room, whether outside equipment is allowed or an in-house supplier is required, where power and wired ports are, when you can set up and test, and who the IT contact is during the event. More: Questions to ask your venue about WiFi →

Sometimes. Venue WiFi is usually built for everyday meetings rather than hundreds of delegates on laptops at once. Compare the venue's figures with your own peak: about 0.5 Mbps per active device for download, 10–20 Mbps of upload per live stream, and about 50 devices per access point. If the gap is large, plan to supplement the venue network. More: Questions to ask your venue about WiFi →

Event WiFi hire is quoted per event or site after a survey or floor-plan review, because the cost depends on duration, headcount, the size and structure of the space, the internet connection, equipment, cabling and the support level. EventWiFi doesn't publish a price list. Ask us and we'll walk you through a comparable project so you can see what drives the number. More: Event WiFi hire →

Book event WiFi as soon as the venue is confirmed. If a new fixed-line or fibre service is needed, activation can take from a couple of business days to several weeks depending on the address and existing equipment. Shorter notice can still work with an existing venue line or 4G/5G routers, but the options narrow as the date gets closer. More: Event WiFi hire →

Because a price list would be wrong for most events. Two events with the same headcount can need very different networks depending on the space, the internet connection, payments, streaming and how long the hire runs. EventWiFi quotes each event or site in writing after a survey or floor-plan review, so the figure reflects what your site actually needs. More: Pricing →

Send us the dates, address, expected headcount at the busiest moment and what must work, such as payments, ticketing or a stream. A floor plan or photos help. We then do a floor-plan review or site walk-through and send one written quote with the plan: connection, equipment, networks, installation, support level and pack-down. More: Pricing →

The installation is planned around your bump-in, but the overall timeline usually depends on the internet connection. A new fixed-line or fibre service can take from a couple of business days to several weeks to activate, while a venue line or 4G/5G can be quicker. Start the conversation as soon as the date and venue are confirmed. More: How it works →

Someone from your side should be available, usually the event, venue or site manager, to give access, confirm positions and receive the handover. They don't need to be technical. At the end of installation we walk them through network names, passwords, the main equipment and who to contact during the event. More: How it works →

Only if that's what's agreed in your plan. Many events don't need an engineer present the whole time, because a good handover and scheduled check-ins cover them. Where payments, ticketing or a live stream carry high stakes, we usually suggest being on-site for those moments. The support level is written into your plan before the event. More: On-site technical support →

Your team contacts us using the details on the handover sheet, and we act within the support level agreed in your plan, which may mean talking your staff through a fix or coming to site. Many issues are avoided altogether by testing before doors open and keeping payments and staff on their own networks, away from guest traffic. More: On-site technical support →

It depends on the connection. 4G/5G routers can go in quickly once signal has been checked on-site, and an existing venue line is usually quick too, if the venue allows it. A new fixed-line or fibre service takes from a couple of business days to several weeks to activate, depending on the address and equipment already there. More: Temporary internet →

Yes. For a one-day event, temporary internet usually means an existing venue line or 4G/5G routers, because a new fixed-line service rarely makes sense for a single day. We check mobile signal at the site and plan for how busy it will get, since mobile networks can congest when a crowd gathers. More: Temporary internet →

The main options are an existing line at the venue or building, a new fixed-line or fibre service, one or more 4G/5G routers, and a combination where one connection backs up another. Fixed services give the most capacity but take time to activate; 4G/5G is quick but limited on upload and affected by crowds. More: Temporary internet options in Australia →

For a few weeks, check first whether the building has an existing line you can use. If not, order a new fixed service as early as possible, since activation depends on the address and can take from a couple of business days to several weeks, and use a 4G/5G router to cover the gap. Check the plan's contract term before ordering. More: Temporary internet options in Australia →

A business NBN connection can take from a couple of business days to several weeks. Premises with working NBN equipment usually connect towards the quicker end; premises needing a new installation or a technician appointment take longer. Multi-tenant buildings can add time for access. Check the address early and order as soon as it's confirmed. More: How long internet takes to connect →

Sometimes. If the premises already has working NBN equipment and the provider can activate without a technician visit, a few business days is possible. In our warehouse case study, a fibre service was active two days after the first enquiry. If a new installation is needed, expect longer and arrange a 4G/5G router to cover the gap. More: How long internet takes to connect →

If payments, ticketing or a live stream would stop without the internet, a backup connection is worth considering. For a small meeting where a short outage is only an inconvenience, it may not be. Backup internet for events is usually a 4G/5G router alongside the main line, reserved for whatever can't stop. More: Backup internet →

A 4G/5G router provides a second internet connection over the mobile network, separate from the main fixed line or venue connection. With a dual-WAN router, traffic switches to the 4G/5G connection automatically if the main line drops, and moves back when it returns. Without automatic failover, the switch is made by hand following an agreed plan. More: Backup internet →

Yes, as long as they're on a dedicated payment network rather than the guest WiFi. EventWiFi sets up a separate network name, password and VLAN for terminals, POS and scanners, with coverage checked at every till and gate. That keeps transactions moving when the guest network is busy and keeps payment devices out of reach of the public. More: EFTPOS & payment networks →

Usually because they're competing for a congested connection. SIM terminals rely on mobile networks, which can congest when a crowd gathers, and terminals on public WiFi share it with hundreds of phones. A dedicated payment network with its own coverage, plus a backup connection, removes most of that competition at the moments that matter. More: EFTPOS & payment networks →

Plan around upload, not download. Each live stream needs about 10–20 Mbps of steady upload, with headroom of roughly 1.5–2 times the stream's bitrate. Add about 1.5 Mbps each way per remote presenter on a video call, and much more for large file uploads. Then make sure guest and staff traffic can't eat into that upload. More: Live streaming internet →

It can work for a small, low-stakes stream, but it's risky as the main connection. Upload on mobile networks is limited and site-dependent, and networks can congest when a crowd gathers, which is exactly when the stream matters. 4G/5G is more useful as a backup alongside a fixed line or a tested venue connection. More: Live streaming internet →

Guest WiFi is sized to the event rather than capped at a fixed number. We plan about one device per attendee and start from roughly 50 devices per access point, then check coverage across the space. A 100-person seminar might need two access points for capacity, and a 500-person exhibition around ten, with more where walls or layout demand it. More: Guest WiFi →

Usually, yes. A simple password on signage keeps out people passing by, makes it clear which network is yours and gives you some control over who uses it. Open networks are easier to join but invite everyone within range. Either way, guest WiFi should be completely separate from staff, payment and production networks. More: Guest WiFi →

An event WiFi package usually includes a business router, WiFi access points or mesh nodes, a PoE switch where access points are cabled, and the cables to connect them, all configured with your network names before the hire. Larger kits add more access points, outdoor units and backup connections. Every package is confirmed after a floor-plan review of your space. More: Event WiFi kits →

Event WiFi kits are quoted per event after a floor-plan review, because the space, headcount, internet connection and support level all change what's needed. We don't publish fixed kit prices. Ask us and we'll walk you through a comparable project so you can see what a similar set-up involved. More: Event WiFi kits →

A 5G router can be good enough for small events where a few dozen people browse and email, and for sites waiting on a fixed line. It isn't a safe main connection for a large crowd, because mobile networks can congest when people gather, and upload is limited. For streaming, ticketing or hundreds of devices, plan a fixed line and keep 4G/5G as backup. More: 4G/5G router hire →

A 4G/5G router can carry a live stream in some locations, but it's a risk as the only connection. Each stream needs 10–20 Mbps of steady upload, with roughly 1.5–2 times the stream bitrate as headroom, and mobile upload is limited and site-dependent. If the stream matters, plan a fixed line first. See live streaming internet. More: 4G/5G router hire →

As long as the project needs, from a single event weekend to several months on a construction site or warehouse. The hire period is set in your plan and quote. For longer installs, tell us how the site will change over time, so camera positions and the network can be adjusted as work progresses. More: Temporary CCTV installation →

Usually not. EventWiFi runs cameras on power over Ethernet, where a single network cable carries both data and power from a PoE switch. That lets cameras go on poles, walls or structures with no power point nearby. The switch and recording equipment do need power, so we plan where they sit. More: Temporary CCTV installation →

A warehouse usually needs one access point per roughly 900 m² of open floor as a starting point, with more for full-height racking, office blocks and mezzanines, then a capacity check at about 50 devices per access point. In most warehouses coverage decides the number, so testing at the actual positions matters more than headcount. More: Warehouse WiFi →

WiFi does travel along warehouse racking aisles, but loaded metal shelving blocks and reflects signal, so coverage in one aisle says little about the next. Access points placed to look down the aisles, with overlap between them, give the most even result. We test along the aisles after install, and again after stock arrives if that's in the plan. More: Warehouse WiFi →

For a temporary office, first check whether the building has a usable service, then compare a new fixed service, a 4G/5G router, or both. The choice depends on headcount, how much upload you need and how long you'll be there. We review the address and floor plan, recommend one option, and install the connection and WiFi together. More: Temporary office internet →

Temporary office internet can be hired for as long as the project runs, from a couple of weeks to many months. Longer hires often justify a fixed service rather than mobile routers alone. We agree the support level and the expected end date with you up front, and adjust the plan if the project is extended. More: Temporary office internet →

A construction site with no phone line usually starts on a 4G/5G router placed where mobile signal is strongest, connected to WiFi across the sheds. If the project is long enough, a fixed service can be ordered for the site address and the network moved onto it, with the 4G/5G router kept as a backup. More: Construction site internet →

One connection can cover several site sheds when the sheds are linked together, either with cable between them or with mesh nodes that connect by radio. Steel shed walls block WiFi, so each shed where people work usually needs its own access point. We plan by who uses each shed and what they need. More: Construction site internet →

A film production office needs enough upload for its busiest night, usually the proxy or backup transfer to post. Divide the gigabytes that must leave site by the hours available: 200 GB over eight hours is about 56 Mbps of steady upload. Add headroom for video calls and crew devices, then choose the service. More: Film set & production WiFi →

A production can use 4G/5G for unit bases, small location offices and backup, and it's quick to deploy. It's a weak choice for large nightly uploads, because mobile upload is limited, varies by site and can slow when crowds gather. A stage or production office sending large volumes usually needs a fixed service. More: Film set & production WiFi →